At The Ravine, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (the “Site”), make reservations, or use our services.
Information We Collect
We collect different types of information depending on how you interact with us:
Information You Provide
Reservations & Bookings: When you make a restaurant reservation or book a wedding/event, we may collect your name, contact information, event details, and payment information.
Inquiries & Contact Forms: If you submit an inquiry, we may collect your name, email, phone number, and any details you provide.
Newsletter Signup: If you subscribe to our newsletter, we collect your email address.
Information Collected Automatically
When you browse our Site, we may collect:
Your IP address, browser type, and device information.
Pages visited and time spent on the Site.
Cookies and similar tracking technologies (see Section 6).
How We Use Your Information
We use the information we collect to:
Process restaurant reservations, wedding, and event bookings.
Respond to inquiries and customer service requests.
Improve our website and customer experience.
Send marketing emails (only if you opt-in).
Ensure security and prevent fraud.
How We Share Your Information
We do not sell your personal data. However, we may share it in the following cases:
Service Providers: We may share your information with third-party vendors who assist with payment processing, email communications, or website analytics.
Legal Requirements: If required by law or to protect our business, we may disclose your information to authorities.
Data Security
We implement security measures to protect your data, including encryption and secure server storage. However, no online transmission is 100% secure, so we encourage caution when sharing sensitive information.
Your Rights & Choices
🔹 Opt-Out: You can unsubscribe from marketing emails at any time. 🔹 Access & Update: You can request to update or delete your personal data by contacting us. 🔹 Cookies: You can manage cookie preferences through your browser settings.
Cookies & Tracking Technologies
We use cookies to enhance your experience. These help us:
Remember your preferences (e.g., saved reservations).
Analyze website traffic and performance.
Improve security and fraud detection.
You can disable cookies in your browser settings, but some features may not work properly.
Third-Party Links
Our Site may contain links to third-party websites (e.g., online reservations, social media). We are not responsible for their privacy practices, so we encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our Site means you accept these changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting The Ravine with your information!
